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June 18,2023
Online reviews are today’s version of word of mouth. In today's digital age, online reviews play a crucial role in shaping a dental practice's reputation and attracting new patients. Positive reviews not only establish credibility but also instill confidence in potential patients. On this page, we’ll explore effective strategies for dental practices to encourage and garner more online reviews, ultimately bolstering their online presence and patient acquisition.
If you are interested in boosting your online visibility, then consider hiring professional web designers to produce a user-friendly and search-engine-optimized website design for dentist practices. iBoost is proud to be a leader in the industry, having designed, developed, and hosted websites for over 2,000 small, medium, and large businesses since 1999.
At the end of the day, the foundation of gaining positive online reviews lies in consistently delivering exceptional service. By ensuring that each patient has a positive experience, dental practices increase their chances of receiving voluntary positive reviews. From the moment patients step foot into the practice, your staff should prioritize excellent customer service, attentiveness, and personalized care.
Claiming your dental practice's profiles on popular online review platforms, such as Google My Business, Yelp, and Healthgrades, is a crucial next step. Ensure that your profiles include accurate contact information and enhance the profiles with relevant details and aesthetic photos.
Additionally, regularly monitor the reviews and respond promptly to any new reviews to foster engagement and demonstrate your practice's attention to patient feedback. Let the audience know you’re listening!
Not everyone has a habit of leaving online reviews. In fact, dissatisfied patients tend to take more initiative than content ones, which can mean a nightmare of a rating online.
A proactive approach to soliciting reviews is essential. Train your dental practice staff to ask satisfied patients to leave a review. This can be done during in-person interactions following a successful appointment or through follow-up communication, such as emails or text messages. Expressing gratitude for their patronage and kindly requesting a review, along with clear instructions on where and how to leave it, can encourage patients to share their experiences.
Following each appointment, consider sending a thoughtful follow-up email to thank patients for choosing the dental practice. Within this email, kindly request a review and provide direct links to the preferred review platforms.
If you’ve got a website, then make it easy for patients to find and leave reviews by placing direct links or buttons on the dental practice's website. You can even showcase positive reviews on your dental practice’s website.
You can even create QR codes and place them on your reception desk so patients can quickly access the review page or your website.
In today’s age, practically everything is migrating online. If you want to grow your dental practice and acquire new patients, then an online presence is ESSENTIAL. So, where do you start? Well, you can call iBoost Healthcare to consult with a knowledgeable member of our team.
iBoost offers a wide range of web services, including web design, web development, and digital marketing. We have you covered with everything from social media and pay-per-click (PPC) advertising management to SEO for dental practices.
Get in touch with us for professional website and SEO services.
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